Frequently Asked Questions
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A: The hotel will accept packages for you DURING your stay, but NOT before or after. All packages must be sent to the attention of the person whose name the reservation is under. Any packages delivered before or after your stay will be not be accepted and marked "return to sender." There is no fee for accepting packages during your stay. We ask that you kindly inform your courier service of your arrival and departure dates.As an alternative, guests have used postal service pick-up locations like USPS or FedEx, or Amazon Lockers (for delivery of Amazon purchases to secure locations throughout New York City). Should you choose to use any of these services, please make sure you have read and understand each company's terms of service, as the hotel is not responsible for any problems arising from their use.